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14px;display:flex;flex-direction:column;gap:12px}.sheet-foot{padding:8px 16px;font-size:11.5px;color:var(--text-2);background:var(--surface-2);border-top:1px solid var(--border)}.sheet-signature{display:flex;flex-direction:column;gap:10px}.signature-line{display:flex;flex-direction:column;gap:2px;border-top:1px solid var(--border-strong);padding-top:6px;max-width:320px}.signature-mark{font-family:Snell Roundhand,Apple Chancery,cursive;font-size:20px;color:var(--brown)}.signature-caption{font-size:11px;color:var(--text-3)}.field-grid{display:grid;gap:8px 16px;margin:0}.field-wide{grid-column:1 / -1}.field dt{font-size:11.5px;color:var(--text-2)}.field dd{margin:0;font-size:13px;font-weight:500;overflow-wrap:anywhere}.form-section{margin-bottom:10px}.form-section h5{margin:0 0 6px;font-size:11.5px;font-weight:700;text-transform:uppercase;letter-spacing:.06em;color:var(--text-2)}.form-fields{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:8px}.ff{display:flex;flex-direction:column;gap:3px}.ff-label{font-size:11.5px;color:var(--text-2)}.ff-input{display:flex;align-items:center;gap:6px;min-height:32px;padding:5px 9px;border:1px solid var(--border-strong);border-radius:6px;background:var(--surface);transition:border-color .25s ease,background .25s ease}.ff-value{font-size:13px}.ff-placeholder{display:block;height:8px;width:60%;border-radius:3px;background:var(--surface-3)}.ff-tick{margin-left:auto;color:var(--success)}.ff-filled .ff-input{border-color:var(--success-line);background:#fbfdfc}.ff-focused .ff-input{border-color:var(--orange);box-shadow:0 0 0 3px #e6512424}.checklist{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:4px}.check{display:grid;grid-template-columns:20px minmax(0,1fr) auto;gap:10px;align-items:center;padding:7px 10px;border-radius:6px;background:var(--surface);border:1px solid var(--border);transition:background .25s ease,border-color .25s ease}.check-mark{width:20px;height:20px;border-radius:50%;display:grid;place-items:center;font-size:11px;font-weight:700;background:var(--surface-3);color:var(--text-3)}.check-label{display:block;font-size:13px}.check-detail{display:block;font-size:11.5px;color:var(--text-2)}.check-status{font-size:11.5px;font-weight:600;color:var(--text-3)}.check-pass .check-mark{background:var(--success-soft);color:var(--success)}.check-pass .check-status{color:var(--success)}.check-fail{border-color:var(--amber-line);background:var(--amber-soft)}.check-fail .check-mark{background:var(--amber);color:#4a3200}.check-fail .check-status{color:var(--amber-ink)}.check-review{border-color:var(--maroon-line);background:var(--maroon-soft)}.check-review .check-mark{background:var(--maroon);color:#fff}.check-review .check-status{color:var(--maroon)}.payload{margin-top:8px;border:1px solid var(--border);border-radius:6px;background:var(--surface-2)}.payload summary{cursor:pointer;padding:7px 10px;font-size:12px;font-weight:600;color:var(--text-2)}.payload-body{margin:0;padding:10px;font:11px/1.5 var(--mono);white-space:pre-wrap;overflow:auto;max-height:220px;border-top:1px solid var(--border)}.api-console{border:1px solid var(--border-strong);border-radius:10px;overflow:hidden;background:var(--surface);box-shadow:var(--shadow-sm)}.api-bar{display:flex;align-items:center;gap:10px;padding:8px 12px;background:#f3efe9;border-bottom:1px solid var(--border);flex-wrap:wrap}.api-method{font-size:10.5px;font-weight:700;letter-spacing:.06em;padding:2px 7px;border-radius:4px;background:var(--brown);color:#fff}.api-endpoint{font-size:11.5px;color:var(--text-2);flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.api-status{font-size:11px;font-weight:700;padding:2px 8px;border-radius:999px;background:var(--surface-3);color:var(--text-2)}.api-status-ok{background:var(--success-soft);color:var(--success)}.api-status-error{background:var(--error-soft);color:var(--error)}.api-latency{font-size:11px;color:var(--text-3)}.api-stage{padding:6px 12px;font-size:12px;font-weight:600;color:var(--orange-ink);background:var(--orange-soft);border-bottom:1px solid #f3d9cc}.api-body{padding:12px}.exchange-cols{display:grid;grid-template-columns:minmax(0,1fr) 48px minmax(0,1fr);gap:8px;align-items:start}.exchange-col h5{margin:0 0 8px;font-size:11.5px;font-weight:700;text-transform:uppercase;letter-spacing:.06em;color:var(--text-2)}.exchange-wire{position:relative;height:60px;display:grid;place-items:center}.wire-line{width:100%;height:2px;background:var(--border-strong);border-radius:2px}.wire-packet{position:absolute;width:8px;height:8px;border-radius:50%;background:var(--orange);opacity:0}.exchange-wire-active .wire-line{background:var(--orange)}.exchange-wire-active .wire-packet{opacity:1;animation:wirePacket 1s ease-in-out infinite}@keyframes wirePacket{0%{transform:translate(-18px)}to{transform:translate(18px)}}.exchange-wire-failed .wire-line{background:var(--error-line)}.wire-break{position:absolute;font-size:13px;font-weight:700;color:var(--error);background:var(--surface);border-radius:50%;width:20px;height:20px;display:grid;place-items:center}.written-back{margin-top:12px;display:flex;align-items:baseline;gap:10px;padding:9px 12px;border-radius:8px;background:var(--success-soft);border:1px solid var(--success-line);font-size:13px;flex-wrap:wrap}.written-back-label{font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.06em;color:var(--success)}.failure-summary{display:flex;align-items:center;gap:10px;margin-bottom:6px}.failure-code{font-size:12px;font-weight:700;color:var(--error);background:var(--error-soft);padding:2px 8px;border-radius:4px}.failure-outcome{font-size:13px}.fallback-assess{margin-top:12px;font-size:13px;color:var(--text-2)}.fallback-card{margin-top:10px;border:1px solid #f3b79f;background:var(--orange-soft);border-radius:8px;padding:11px 14px}.fallback-head{display:flex;flex-direction:column;gap:2px}.fallback-label{font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.06em;color:var(--orange-ink)}.fallback-choice{font-size:15px;font-weight:650}.fallback-why{margin:6px 0 0;font-size:13px;color:var(--text-2)}.handout-cols{display:grid;grid-template-columns:152px minmax(0,1fr);gap:16px;align-items:start}.handout-qr-wrap{display:flex;flex-direction:column;align-items:center;gap:6px}.qr{position:relative;width:118px;height:118px;padding:7px;background:#fff;border:1px solid var(--border-strong);border-radius:6px}.qr-grid{display:grid;grid-template-columns:repeat(11,1fr);grid-auto-rows:1fr;width:100%;height:100%;gap:1px}.qr-on{background:var(--text);border-radius:1px}.qr-off{background:transparent}.qr-finder{position:absolute;width:26px;height:26px;border:5px solid var(--text);background:#fff}.qr-tl{top:7px;left:7px}.qr-tr{top:7px;right:7px}.qr-bl{bottom:7px;left:7px}.handout-url{font-size:9.5px;line-height:1.35;color:var(--text-2);text-align:center;overflow-wrap:anywhere}.handout-intro{margin:0;font-size:13.5px;line-height:1.5}.handout-lists h5{margin:0 0 4px;font-size:11.5px;font-weight:700;text-transform:uppercase;letter-spacing:.06em;color:var(--brown)}.handout-steps,.handout-bring{margin:0 0 10px;padding-left:18px;font-size:13px;line-height:1.5}.handout-privacy{margin:0;font-size:11.5px;color:var(--text-2)}.handout-issued{display:flex;align-items:center;gap:8px;justify-content:center;margin-top:12px;font-size:13px;font-weight:600;color:var(--brown)}.handout-issued-mark{font-size:16px}.patient-app-head{display:flex;align-items:baseline;justify-content:space-between;gap:10px;margin-bottom:6px}.patient-app-brand{font-size:15px;font-weight:650;color:var(--success)}.patient-app-step{font-size:11.5px;color:var(--text-2)}.patient-app-progress{height:4px;border-radius:2px;background:var(--surface-3);margin-bottom:12px;overflow:hidden}.patient-app-progress span{display:block;height:100%;background:var(--success);transition:width .35s ease}.consent-block,.services-block{border:1px solid var(--border);border-radius:8px;padding:10px 12px;background:var(--surface-2);margin-bottom:10px}.consent-block h5,.services-block h5{margin:0 0 6px;font-size:11.5px;font-weight:700;text-transform:uppercase;letter-spacing:.06em;color:var(--text-2)}.consent-scope{margin:0 0 8px;padding-left:18px;font-size:12.5px;line-height:1.5}.patient-app-submitted,.provider-submitted,.wb-resolved{display:flex;align-items:center;gap:8px;padding:9px 12px;border-radius:8px;background:var(--success-soft);border:1px solid var(--success-line);font-size:13px;font-weight:600;color:var(--success)}.submitted-tick{width:18px;height:18px;border-radius:50%;background:var(--success);color:#fff;display:grid;place-items:center;font-size:11px}.provider-head{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;padding-bottom:10px;margin-bottom:10px;border-bottom:1px solid var(--border)}.provider-practice{display:block;font-size:14px;font-weight:650;color:var(--brown)}.provider-user{display:block;font-size:12px;color:var(--text-2)}.provider-ref{font-size:11.5px;color:var(--text-3)}.service-chips{display:flex;flex-wrap:wrap;gap:6px}.service-chip{font-size:12px;padding:3px 9px;border-radius:999px;background:var(--surface);border:1px solid var(--border-strong)}.attestation{display:flex;align-items:flex-start;gap:9px;font-size:12.5px;color:var(--text-2);margin-bottom:10px}.attestation-box{width:16px;height:16px;border-radius:3px;background:var(--brown);color:#fff;display:grid;place-items:center;font-size:10px;flex-shrink:0}.outreach-scene,.consent-scene,.validation-scene,.match-scene,.policy-scene,.voice-scene,.benefits-scene,.handoff-scene,.summary-scene,.activity-scene{display:flex;flex-direction:column;gap:12px;max-width:820px;margin:0 auto}.outreach-gap{display:flex;align-items:baseline;gap:10px;padding:9px 12px;border-radius:8px;background:var(--amber-soft);border:1px solid var(--amber-line)}.outreach-gap-label{font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.06em;color:var(--amber-ink)}.outreach-gap-value{font-size:14px;font-weight:600}.channel-table{border:1px solid var(--border);border-radius:8px;background:var(--surface);padding:10px 12px}.channel-table h5,.captured-block h5,.policy-summary h5,.criteria-block h5,.handoff-package h5,.summary-path h5,.compare-col h5,.wb-col h5,.wb-activity h5,.esign h5{margin:0 0 8px;font-size:11.5px;font-weight:700;text-transform:uppercase;letter-spacing:.06em;color:var(--text-2)}.channel-table ul{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:4px}.channel{display:grid;grid-template-columns:110px minmax(0,1fr) 84px;gap:10px;align-items:center;padding:7px 10px;border-radius:6px;border:1px solid var(--border);font-size:12.5px}.channel-name{font-weight:600}.channel-reason{color:var(--text-2)}.channel-verdict{font-size:11.5px;font-weight:600;color:var(--text-3);text-align:right}.channel-out{opacity:.6;border-style:dashed}.channel-out .channel-verdict{color:var(--error)}.channel-chosen{border-color:var(--orange);background:var(--orange-soft)}.channel-chosen .channel-verdict{color:var(--orange-ink)}.channel-rationale{margin:8px 0 0;font-size:12.5px;color:var(--text-2)}.message-card{border:1px solid var(--border-strong);border-radius:10px;background:var(--surface);padding:11px 13px;box-shadow:var(--shadow-sm);max-width:460px}.message-head{display:flex;align-items:baseline;gap:8px;margin-bottom:6px;flex-wrap:wrap}.message-channel{font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.06em;color:var(--orange-ink)}.message-to{font-size:11.5px;color:var(--text-2)}.message-status{margin-left:auto;font-size:11px;font-weight:600;color:var(--success)}.message-body{margin:0;font-size:13px;line-height:1.5}.message-link{display:inline-block;margin-top:6px;font-size:11.5px;color:var(--brown);overflow-wrap:anywhere}.outreach-response{display:flex;align-items:baseline;gap:10px;font-size:13px}.outreach-response-label{font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.06em;color:var(--success)}.esign{padding:2px}.validation-package{display:flex;align-items:baseline;gap:10px;font-size:13px}.validation-package-label{font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.06em;color:var(--text-2)}.validation-result{padding:9px 12px;border-radius:8px;background:var(--success-soft);border:1px solid var(--success-line);font-size:13px;font-weight:600;color:var(--success)}.validation-result-flagged{background:var(--amber-soft);border-color:var(--amber-line);color:var(--amber-ink)}.match-search{display:flex;align-items:center;gap:10px;font-size:12.5px;flex-wrap:wrap}.match-search-label{color:var(--text-2)}.match-attrs{display:inline-flex;gap:5px;flex-wrap:wrap}.match-attr{font-size:11.5px;padding:2px 8px;border-radius:999px;background:var(--surface-3)}.match-table,.criteria-table{width:100%;border-collapse:collapse;font-size:12.5px;background:var(--surface);border:1px solid var(--border);border-radius:8px;overflow:hidden}.match-table th,.criteria-table th{text-align:left;font-size:11px;text-transform:uppercase;letter-spacing:.05em;color:var(--text-2);background:var(--surface-2);padding:7px 10px;border-bottom:1px solid var(--border)}.match-table td,.criteria-table td{padding:8px 10px;border-bottom:1px solid var(--border);vertical-align:top}.match-table tr:last-child td,.criteria-table tr:last-child td{border-bottom:none}.policy-freshness{display:flex;align-items:center;gap:8px;font-size:12.5px;color:var(--text-2)}.policy-freshness-dot{width:8px;height:8px;border-radius:50%;background:var(--success)}.policy-summary,.criteria-block,.captured-block,.handoff-package,.handoff-confirm,.summary-path{border:1px solid var(--border);border-radius:8px;background:var(--surface);padding:11px 13px}.policy-summary ul{margin:0 0 10px;padding-left:18px;font-size:13px;line-height:1.55}.policy-disclaimer{margin:8px 0 0;font-size:11.5px;color:var(--maroon)}.compare{display:grid;grid-template-columns:minmax(0,1fr) 34px minmax(0,1fr);gap:8px;align-items:start}.compare-col{border:1px solid var(--border);border-radius:8px;background:var(--surface);padding:11px 13px}.compare-arrow{align-self:center;text-align:center;font-size:18px;color:var(--text-3)}.determination-row{display:flex;align-items:baseline;gap:10px;padding:9px 12px;border-radius:8px;background:var(--surface-2);border:1px solid var(--border);flex-wrap:wrap}.determination-label{font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.06em;color:var(--text-2)}.determination-value{font-size:13.5px;font-weight:600}.call-panel{border:1px solid var(--border-strong);border-radius:10px;background:var(--surface);box-shadow:var(--shadow-sm);overflow:hidden}.call-head{display:flex;align-items:center;gap:10px;padding:10px 13px;background:#f3efe9;border-bottom:1px solid var(--border);flex-wrap:wrap}.call-dot{width:10px;height:10px;border-radius:50%;background:var(--border-strong);flex-shrink:0}.call-dot-live{background:var(--orange);animation:awaitPulse 1.6s ease-in-out infinite}.call-who{display:flex;flex-direction:column;min-width:0;flex:1}.call-target{font-size:13px;font-weight:600}.call-purpose{font-size:11.5px;color:var(--text-2)}.call-status{font-size:11.5px;font-weight:650;color:var(--orange-ink)}.call-duration{font-size:11.5px;color:var(--text-3)}.ivr-path{display:flex;gap:6px;padding:8px 13px;border-bottom:1px solid var(--border);flex-wrap:wrap}.ivr-step{font-size:11.5px;padding:2px 9px;border-radius:999px;background:var(--surface-3);color:var(--text-3)}.ivr-step-done{background:var(--orange-soft);color:var(--orange-ink)}.transcript{padding:12px 13px;display:flex;flex-direction:column;gap:9px;max-height:280px;overflow:auto}.turn{margin:0;display:flex;flex-direction:column;gap:2px;max-width:88%}.turn-speaker{font-size:10.5px;font-weight:700;text-transform:uppercase;letter-spacing:.05em;color:var(--text-3)}.turn-text{font-size:13px;line-height:1.5;padding:8px 11px;border-radius:10px;background:var(--surface-2);border:1px solid var(--border)}.turn-agent{align-self:flex-end;align-items:flex-end}.turn-agent .turn-text{background:var(--orange-soft);border-color:#f3d9cc}.turn-ivr .turn-text{font-style:italic;color:var(--text-2)}.turn-placeholder{margin:0;font-size:12.5px;color:var(--text-3)}.wb-scene{display:grid;grid-template-columns:208px minmax(0,1fr);gap:12px;align-items:start}.wb-queue{border:1px solid var(--border);border-radius:8px;background:var(--surface);padding:10px}.wb-queue h5{margin:0 0 8px;font-size:11px;font-weight:700;text-transform:uppercase;letter-spacing:.06em;color:var(--text-2)}.wb-queue ul{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:4px}.wb-q-item{padding:7px 9px;border-radius:6px;border:1px solid transparent;font-size:12px}.wb-q-current{background:var(--maroon-soft);border-color:var(--maroon-line)}.wb-q-patient{display:block;font-weight:650}.wb-q-reason{display:block;color:var(--text-2);font-size:11.5px;line-height:1.35}.wb-q-meta{display:block;font-size:11px;color:var(--text-3);margin-top:2px}.wb-main{border:1px solid var(--border);border-radius:8px;background:var(--surface);padding:12px 14px;display:flex;flex-direction:column;gap:10px;min-width:0}.wb-head{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;padding-bottom:8px;border-bottom:1px solid var(--border)}.wb-title{display:block;font-size:15px;font-weight:650}.wb-sub{display:block;font-size:12px;color:var(--text-2)}.wb-stage{font-size:11.5px;font-weight:600;padding:3px 9px;border-radius:999px;background:var(--surface-3);color:var(--text-2)}.wb-exception{display:flex;flex-direction:column;gap:2px;padding:9px 12px;border-radius:8px;background:var(--maroon-soft);border:1px solid 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